How do I sign up to receive email offers?

Signing up for our e-mail list is easy! Simply go to the bottom of our Victoria's Secret Beauty home page, enter and confirm your email address in the "Get email offers & the latest news from Victoria's Secret Beauty!" section.

It can take a few days or weeks to receive your first offer, as offers are not always available. Once you start receiving e-mails from us, you're in!

How do I get added to your mailing list?

We are focusing on connecting with you through our digital channels. Follow us on Facebook, and Instagram, and don’t forget to sign up to receive our emails.

How do I unsubscribe from your mailing list?

We're sorry to see you go! To unsubscribe from our mailing list, simply choose "Unsubscribe" which you will find at the bottom of the emails you have received by us. Or if you have registered for an account: Go to My Account, go to Newsletter Subscriptions and adjust your subscription preferences. 

The information you provide will be removed from our customer list immediately In the meantime, please do not use any coupons you may receive in the mail, as doing so will prevent these changes from taking effect. We apologize for any inconvenience caused by these mailings.


How do I keep my personal information safe?

In today's world, data security breaches are unfortunately becoming all too common. Victoria's Secret Beauty cares about you and your security. To further protect your personal information, we encourage you to change your passwords frequently for all your online accounts, including

Here are a few tips from security experts for keeping your information safe:

  • Change your password periodically.
  • Avoid reusing the same password for multiple websites - this is especially important for any websites where your credit card, financial or health information may be saved.
  • Use complex characters (including letters, numbers and special characters).
  • Avoid using words found in the dictionary
  • Ensure your password is not the same as your username
  • Always be skeptical of any company asking for sensitive information by email. Victoria's Secret Beauty will never ask for your password or bank account/credit card information through email.

What do I do if I forgot my password?

If you can't remember your password, visit our customer login page and click the link "Forgot your Password" in order to reset it. We'll send you a link to your email to change your password.

If you have not received your password reset email, please contact us so we can help.

How do I reset my password?

Please click on the link below and you will be directed to the Reset My Password page.

Reset My Password

How do I update my mailing address?

Updating your mailing address is easy! Simply log in to "My Account" and choose to "Update my address".